After-Sales Support

Warranty Policy

Effective Date: July 30, 2026

At BESHTECH Electronics, we are committed to providing high-quality products and dependable after-sales service. This policy outlines your coverage terms when purchasing from www.beshtechbd.com or our authorized dealers.

1

Coverage

Manufacturing defects & faulty materials under normal use.

2

Easy Claims

Contact support with your order number & description.

3

Support

Dedicated team ready to assist via email or phone.

1 & 2. Coverage & What is Covered

Warranty periods vary by product and are stated on the product page, invoice, warranty card, or packaging. During this period, we will repair, replace parts/products, or provide technical support for:

  • Manufacturing and workmanship defects
  • Faulty materials under normal everyday use

3. What the Warranty Does Not Cover

Damage resulting from the following conditions is excluded from warranty service:

❌ Physical or accidental damage
❌ Water, fire, lightning, or natural disasters
❌ Improper installation or misuse
❌ Unauthorized repair or modification
❌ Normal wear and cosmetic damage
❌ Power surges or improper voltage
❌ Negligence or failure to follow instructions
❌ Consumable items (e.g., batteries)

4 Warranty Claim Process

  1. Contact our customer support team.
  2. Provide your order number or proof of purchase.
  3. Describe the issue & share photos/videos if requested.
  4. Send the product to our service center for inspection if required.

5 Customer Responsibilities

  • Keep original invoice or proof of purchase safe.
  • Operate the product according to the user manual.
  • Ensure proper packaging when shipping items back.
  • Cover shipping costs to the service center (unless agreed otherwise).

6, 7 & 8. Limitations & Out-of-Warranty Service

Warranty Limits: Valid strictly during the stated warranty period. Repairs/replacements do not extend the original warranty period.

Out-of-Warranty Service: Expired warranties or accidental damages can still be serviced subject to parts availability and applicable service charges (an estimate is provided beforehand).

Limitation of Liability: BESHTECH is not liable for indirect or consequential damages, financial loss, or data loss resulting from product usage.

Need Help with a Warranty Claim?

Our support team is ready to assist you with technical issues and claims.

🌐 Website: www.beshtechbd.com
📞 Phone: +880 1744-399266
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